Customer Reviews

Mission Mechanical

4.8

Based on 195 reviews

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Mission Mechanical Plumbing, Heating & Air Conditioning

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tim tilton

21:48 27 Sep 23

Ryan Pantzar very knowledgeable pushed to have it perfect and get us up and running asap.

Dan Faust

15:09 21 Sep 23

Very prompt and very affordable. Ricky fixed the problem and corrected some preexisting issues to ensure it didn’t happen again. I’ll be using this company in the future.

Bryan Plantenga

16:54 20 Sep 23

I have the pleasure of working with Mission Mechanical over the past year and a half, and I cannot say enough good things about the whole team, regardless of who comes out to service our business. Most recently Ryan Pantzer was out to help us with one of our large HVAC units [20 ton unit]. Ryan took the time to explain everything and put it into terms that were easy to follow. Ryan always comes prepared and responds quickly when there is research that needs to be done. The whole team at Mission Mechanical has made us feel extremely valued as a client and we couldn’t be happier.Bryan PlantengaProperty ManagerDL Lowry Salon / Work Space 727

Brian Royster

17:52 15 Sep 23

Ryan was efficient, courteous and professional. Everyone I spoke with was hospitable, knowledgeable and professional.

Nate Lynn

17:19 25 Aug 23

Excellent troubleshooting and rendering conditions that were safe. Minimum impact on home.

Christopher Bengele

16:26 23 Aug 23

Brandon and Ricky from Mission were professional, timely, and did a fantastic job replacing an in wall balance valve and shower fixtures along with a new house main ball valve that needed a cutoff and re sleeved. They were also personable and pleasant as an added bonus.

Beth Price

18:59 21 Aug 23

New refrigerator installers wouldn't touch waterline b/c it was copper. Mission Mechanical sent Nick within hours to install new line to refrigerator.Always a great job. Had a slow drain. They were able to snake it get it flowing properly in no time

glenn birge

22:20 18 Aug 23

Amazing employees especially James, they went above and beyond to get us fixed up and our water back up and running!!

Michael J. Partington

18:25 10 Aug 23

Mission Mechanical took over for Thornton Plumbing so this was my first experience with them. Nick W. arrived a little late having had to purchase some materials for my job. Nick is excellent. He did the needed work and very patiently answered my many questions. I will not hesitate to call Mission Mechanical for my future plumbing needs.

Charlie Wylonis

15:05 10 Aug 23

They do a fantastic job every time! All their technicians are extremely polite and professional, and very knowledgeable. Most of the time it is usually the same technician, which is nice because they know your system and you get to see a familiar face.

Jordan Jones

06:29 08 Aug 23

Billy was thorough and explained what was happening as the work was being done. The problem was fixed quickly as well

Greg Pridemore

20:06 28 Jul 23

Quick professional service. Technician was friendly, knowledgeable, and on time.

Paul Hart

00:42 27 Jul 23

Nick did a very good job replacing an outdoor hose bib. Very pleasant and knowledgeable. If I need plumbing services in the future I would like for him to be the service tech

Svetlana Soleimani

14:29 19 Jul 23

Very professional!

Daniel Guido

13:59 16 Jul 23

Mission was able to repair my RO system with a tank replacement and new membrane filter.

James Culhan

18:13 14 Jul 23

Matt & Bobby did a great job, professional & efficient, provided good advice to prevent damage & emergencies. Thanks!!

Tom Davis

14:32 13 Jul 23

Thornton/Mission Plumbing showed up as expected and did a great job. Left work area clean. Friendly technicians. Highly recommend.

Jim Maakestad

13:59 08 Jul 23

James K arrived on time and did an excellent job of installing a new sump pump, and most importantly finding and repairing a natural gas leak. He work quickly and efficiently and was tremendously personable and friendly.Mission Mechanical was referred to me by a good friend who also had a great experience with the company. I have never had better plumbing service and I've been homeowner for over 40 years.I've heard poor stories from other acquaintances who feel like they've been overcharged and underserved by other plumbing companies. I felt clear value and results from Mission Mechanical.

Ky Ragsdale

19:57 07 Jul 23

My water heater went out and they were able to install a new one same day at a cost that was $800 less than the other estimate I got from a different company. Both techs and the estimator were cool, courteous and very knowledgeable. Pleasure to have them in the house. Extremely professional company from the time they answered the phone to when the work was complete! They'll always be my first call from here on out for any plumbing needs.

Sierra Hicks

19:32 06 Jul 23

10/10 recommend!!

ROBERT SILINGHIA

18:03 06 Jul 23

Great friendly technician on time, job well done. Satisfied customer.

Thomas Ging

15:56 06 Jul 23

Brandon O was excellent would use him in the future for all our issues

David Stewart

14:11 29 Jun 23

Water heater went out and was able to get it replaced that same day and the crew that came out were great! Professional and very personable! Overall great experience!

Angela Howell

21:08 27 Jun 23

Highly highly recommend!!! Brandon O.did a great job..he was friendly and informative. Will use again.

Quentin Witkowski

16:41 21 Jun 23

Tech was great, replaced 2 leaking outdoor faucets quickly, and made sure they didn’t leak!

Judy Weitzman

16:53 16 Jun 23

I could not be happier. The repair guy was well informed, pleasant and respectful.

Gerald Tucker

19:30 12 Jun 23

Did not get hired but seems like a good place to work

Andy Lake

23:25 04 Jun 23

I would highly recommend Mission Mechanical for any HVAC or plumbing needs. They’ve replaced both of my HVAC units as well as competed various plumbing jobs at my home and business. They are reliable and stand by their work. Good people, good work.

Jerry Feldhake

13:27 26 May 23

Logan White was very professional and helpful. He explained our system to us in detail and was so patient with all our questions. Would like for him to come every time out maintenance check is scheduled.

David Wolfe

19:57 23 May 23

Brandon was very professional and did a nice job. He was also very personable.

Scott Daugherty

17:49 22 May 23

Very knowledgeable and great communications.

jesse cahill

19:09 18 May 23

We have used Mission Mechanical many times over the past few months at our Assisted Living facility. The technicians are always prompt, knowledgeable, & courteous.

Serena Ehrgott

19:03 13 May 23

Called me back with 20 minutes, and sent a technician out to our facility within an hour. GREAT service!!

Bud Tetrault

14:29 03 May 23

Cad drawings

Tracey DjSideWays Cantrell

11:34 02 May 23

The service tech was very professional

John Seever

15:09 13 Apr 23

Good guys; quality workmanship!

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Customer Reviews:

“Our lift station started to leak and I asked my brother for a recommendation for a good HVAC/Plumbing company. He told me to call the guys at Mission Mechanical, so I did! I spoke to Tom Day, Service Department Manager, who promptly sent out Derone (Hope that is spelled correctly) to assess the situation. He was very thorough in his examination of the problem. When Tom arrived to verify what Derone had discovered, they both called me to let me know how they would handle the repair and the step involved. VERY Professional assessment and recommendation! I agreed to their recommendation at approx. 2pm and they scheduled me for the following morning. They had a mini excavator delivered, the “call before you dig guys” mark all the underground lines and called me to confirm an 8 am start time, all before end of the evening. Everyone showed up at exactly 8am and began their repairs.
Not only were they dead on with their recommendation, they were almost $7,500 LESS than a quote I had received a different plumber that I called before my brother recommended Mission Mechanical. Yes, $7,500 less.
I found my new “Go To” company for my HVAC/Plumbing needs. I can not say enough good things about how I was addressed, treated, cared for and ultimately taken care of by this great team!!! Thanks Again for the lift station repair! ”  Scott S. – 7/2015

“Without a doubt Mission Mechanical is who I call first. They are professional and friendly, I would recommend them to anyone and everyone. ”

“ In the dead heat of summer, there is nothing worse than when your AC goes out. Mission Mechanical showed up within two hours of me calling. Not only did they fix the issue immediately, they also helped me replace my 11 year old system, customizing my needs and working with me on pricing/timing. I would highly recommend their work to anyone.”

“ The first time I called Mission Mechanical in Zionsville was the last time I would use any other heating and air company. They are affordable and the service is excellent. The staff is knowledgeable and more than helpful. Mission Mechanical is who I will always go to and would recommend them to anyone!”

“ Mission Mechanical is great! My air went out on a 90 degree day (actually, the 4th of July) they had someone there within a couple hours to fix it. I would recommend them to anyone who wants fast, friendly service!”

“ Mission Mechanical” in Zionsville, what a great bunch! Prompt and very efficient. I would definitely recommend their services. . . . I already have!”

“ We entrusted Mission Mechanical with two major installations last year. The first was a 16 SEER heat pump. The technician was courteous and professional, and the installation was neat and completed in a timely manner. Most importantly, our home has never been more comfortable. The second installation was a tankless water heater. Again, the technician was very professional and completed a very complex job in an afternoon. We now have plenty of hot water to run the dishwasher, washing machine and shower simultaneously. I could not be happier with the work performed by Mission Mechanical and would not hesitate to call them for any other installation or repair work. I have recommended them to friends and family and have heard nothing but good reports.”

“ Mission Mechanical has so much to offer and deliver satisfactory and friendly service every time. Any heating / cooling / plumbing issues you have, this is the first and only company you need call upon.”

“ Thanks to Tom and Jon for excellent service over the years! They have been taking care of my now 19 year old heat pump running at my Carmel home. I really feel they’ve kept my combo heat pump and air conditioner going for a lot longer than it normally would last. I know sooner or later its going to need replacement and I will definitely use Mission Mechanical for my new equipment. ”

“ I use Mission Mechanical, Corp. for both my residential plumbing and to take care of my aging heat pump and air conditioner. Each time they’ve come by for service, I feel that I’ve been treated intelligently and fairly. Their prices are very competitive and were better than what I found when I compared their pricing to other heating and air conditioning companies. I would definitely recommend Mission Mechanical to friends or family.” – Dave P., Carmel, IN

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