Job Description

Mission Mechanical, a well-established Plumbing, HVAC, and Refrigeration Service Company serving Indianapolis and Central Indiana, is hiring motivated professionals for our office and warehouse team.

We are currently filling the following roles:

• Administrative Assistant — Support daily operations with scheduling, documentation, and office coordination for our Lawrence, IN headquarters.
• Customer Service Representative — Be the voice of Mission Mechanical — handle inbound calls, schedule appointments, and ensure every customer in Central Indiana gets world-class service.
• Accounting / Bookkeeping — Manage accounts payable/receivable, payroll support, and financial reporting for a growing Indianapolis-area trades company.
• Warehouse Associate — Manage parts inventory, equipment logistics, and job site material preparation for our field teams serving Marion County and surrounding areas.
• Other Office/Warehouse Roles — Have a skill set that fits our team? Tell us about it.

At Mission Mechanical, our mission is to build lasting relationships with our customers through strong communication and high-quality workmanship delivered by our highly trained professionals. That mission starts inside our office.

Job Responsibilities

Responsibilities vary by role. Common responsibilities across all positions include:

• Support Mission Mechanical’s field teams and management with daily operational needs
• Communicate professionally with customers, vendors, and subcontractors
• Maintain accurate records, documentation, and databases
• Contribute to a positive, team-first work environment
• Uphold Mission Mechanical’s reputation for quality and customer satisfaction

Role-specific responsibilities:

Admin: Scheduling, data entry, document management, phone and email correspondence

Customer Service: Inbound call handling, appointment scheduling, service dispatch support, customer follow-up

Accounting: Invoicing, AR/AP, payroll assistance, QuickBooks or similar platform management

Warehouse: Inventory management, parts receiving, truck stocking, material staging for field crews

Job Requirements

• High school diploma or equivalent (associate’s or bachelor’s degree a plus for office roles)
• Prior experience in relevant field preferred (1–3 years depending on role)
• Strong written and verbal communication skills
• Proficiency in Microsoft Office or Google Workspace
• Ability to pass drug and background screenings
• Valid driver’s license (required for warehouse roles)

Benefits

• 401(k) and 401(k) matching
• Health insurance and health savings account
• Dental and vision insurance
• Life insurance
• Paid time off
• Professional development assistance
• Employee assistance program
• Referral program
• Retirement plan

Job Type: Full-Time

Expected Hours: 40 per week

Pay: $18.00–$35.00/hour (based on role and experience)

Schedule: Monday to Friday. Standard business hours.

About The Company

Mission Mechanical has built a reputation for quality workmanship and excellent customer service. We specialize in plumbing, HVAC, and refrigeration services across Indianapolis, Carmel, Fishers, Noblesville, Greenwood, and all of Central Indiana. 5,000+ satisfied customers. BBB A+ Rated. In business since 2002. Join a team that treats its people right.

Apply now to become a valued member of our team at Mission Mechanical!