Customer Reviews

  • Michael Stephenson
    Michael Stephenson
    19:58 02 Jul 20
    I have been going with Mission Mechanical for the last 5+ years, mainly because nobody does it better. This winter they installed my new furnace, air conditioner, they have been over countless times for other fixes, and just yesterday I had them install a new condensate pump in my basement & fix a drainage issue I was having. The whole job only took about 45 min. They were early, the tech wore a mask and social distanced the whole time, everything was fixed perfectly, and best of all the price was right! It couldn't have been a better experience! If you don't go with Mission Mechanical for all of your plumbing, heating, & cooling needs, you're doing something wrong!
    Tim Campsall
    Tim Campsall
    02:10 01 Jul 20
    I've had these guys to my house for 3 different projects. First was a leaking toilet and they came out and took care of it right away. 2nd was a leaking outdoor faucet. Again, they got it fixed for me right away. The 3rd is that I signed up for their annual maintenance plan for my HVAC. This company is locally owned which I greatly appreciate given I am also a small business owner. The guys that came to my house were incredibly professional and did an amazing job.
    Brad Lamb
    Brad Lamb
    15:41 02 Jun 20
    Mission has been great every time I call. They have had best prices, great service, and always professional, polite, and personable. Mission will always be our go to when help is needed for anything needing services!! Thank you Mission you feel like Family!!
    Kevin Kinder
    Kevin Kinder
    20:04 22 May 20
    I've used Mission on several projects and always have a positive experience. When I came home to a leaking hot water line, I thought I would fix it myself and save a little money... but is this really how I want to start my holiday weekend? (a couple trips to the hardware store, inevitable burns from hot solder, draining the lines so I'm not fighting steam...and that's if all goes well!) Called at 8 am had someone there in a couple hours, repaired it and even lit my water heater! Looking forward to a relaxing Memorial Day weekend. Well worth the money!
    Tim Schlichte
    Tim Schlichte
    19:39 19 May 20
    Mission Mechanical was flexible in scheduling the service appointment. The service technician, Dave, was on-time, professional appearance, explained the issue and provided a plan to fix the problem.
    Joshua Jones
    Joshua Jones
    03:56 16 May 20
    Outstanding customer service, priced very well, with fast service.
    Ovidiu Cristea
    Ovidiu Cristea
    17:29 30 Mar 20
    Got us out of a pinch with same day service ; charged a fraction of cost of other company. A+
    John Carey
    John Carey
    21:23 11 Feb 20
    Mission Mechanical came out to my house to fix a leak in the humidifier. I have used them for years at my home and can only say great things about their customer service as well about the professionalism demonstrated by their staff.
    Bret Byrkett
    Bret Byrkett
    01:10 16 Aug 19
    Great as usual. Thank you again
    Katie Jones
    Katie Jones
    04:50 06 Dec 18
    I can’t thank Dave at Mission Mechanical enough for the fantastic job he did solving and fixing what was wrong with my heat pump today. He was very kind and professional. Merry Christmas you guys made my holiday that much brighter (and warmer)! Thank you!!!
    Joel B. Houghton Jr.
    Joel B. Houghton Jr.
    15:38 10 Jul 18
    Fantastic care. Great value and experience
    the angry vulcan
    the angry vulcan
    23:55 20 Apr 17
    Good place to work
    Nancy Wright
    Nancy Wright
    20:46 23 Mar 17
    They fixed furnace in a hurry
    Sara Norris
    Sara Norris
    18:23 08 Feb 17
    I had a bathroom sink that was very slow to drain, despite the two different clog-destroying products that I tried. Josh not only fixed the problem, but he also showed me how I could do it myself in the future. He then tackled the bathtub, which would not hold water, and had that solved in short order. He did a great job! I definitely recommend Mission Mechanical for their meticulous work and reasonable pricing!
    Matthew Dodson
    Matthew Dodson
    17:59 17 Nov 16
    I've used Mission Mechanical for HVAC and Plumbing issues for years at my last home and my current one. They have always been very knowledgeable and friendly with every service call. Their prices are fair and they've never tried to upsell me on anything.
    Dave Philpott
    Dave Philpott
    16:57 10 Nov 16
    After trying multiple times to snake a plugged kitchen sink drain, I finally called in the pros at Mission Mechanical to fix what I could not. There is just such a huge difference in knowledge (and equipment) that separates the experts from the DIY''rs like me - which is why they found and fixed an extensive problem on their first try.
    Teresa W Smith, Au.D.
    Teresa W Smith, Au.D.
    18:54 26 Sep 16
    Our old air conditioner went out in July. We hired Mission Mechanical to bring our home into the 21st century with a new furnace and air conditioner. We have enjoyed the cool comfort of our newer unit. Jon and his staff have been great to work with, answered all of our questions, and provided outstanding customer service. For professionals you can trust, call Mission!
    Erin Perryman
    Erin Perryman
    17:56 24 Aug 16
    As first-time home buyers, we called Mission Mechanical to fix some plumbing problems in our basement. Not only were they able to quickly and efficiently diagnose and fix the issues, they took the extra time to explain these problems to us in layman's terms. When working with Mission Mechanical, you're not just working with any general contracting company, you're working with the best. The workmanship and attention to detail that they will invest in your project is next to none. From prep work to clean up, you can be assured that they'll go all in.
    Daniel Kavanaugh
    Daniel Kavanaugh
    14:19 23 Aug 16
    We had a problem with our Air Conditioning and needed a quick fix, as it was 90 some degrees. I remembered hearing a Mission Mechanical advertisement on 1070 a while back, so I decided to give them a call. They were able to come out that same day and fix the problem. The service tech was great, as was the customer service. Quick, and easy.
    Cory Shafer
    Cory Shafer
    17:38 18 Aug 16
    I had them come out and install a backup sump pump and battery for me after my basement flooded. I was able to get them out to my house quickly and they showed up on time. The plumber who did my install was very courteous and knowledgeable. He said it would take about an hour and he was done in that amount of time. When we were all done he went over the pump with me including how to test it out in the future to make sure the backup is working. We also went over the new battery they put in so that I knew what to look out for should something happen. They did a good job and I was also happy with the cost as it was less expensive than other quotes that I had received for the same job, I would definitely recommend their services
    Scott Sego
    Scott Sego
    11:39 25 Jul 15
    Our lift station started to leak and I asked my brother for a recommendation for a good HVAC/Plumbing company. He told me to call the guys at Mission Mechanical, so I did! I spoke to Tom Day, Service Department Manager, who promptly sent out Derone (Hope that is spelled correctly) to assess the situation. He was very thorough in his examination of the problem. When Tom arrived to verify what Derone had discovered, they both called me to let me know how they would handle the repair and the step involved. VERY Professional assessment and recommendation! I agreed to their recommendation at approx. 2pm and they scheduled me for the following morning. They had a mini excavator delivered, the "call before you dig guys" mark all the underground lines and called me to confirm an 8 am start time, all before end of the evening. Everyone showed up at exactly 8am and began their repairs. Not only were they dead on with their recommendation, they were almost $7,500 LESS than a quote I had received a different plumber that I called before my brother recommended Mission Mechanical. Yes, $7,500 less.I found my new "Go To" company for my HVAC/Plumbing needs. I can not say enough good things about how I was addressed, treated, cared for and ultimately taken care of by this great team!!! Thanks Again for the lift station repair!
    Scott
    Scott
    11:32 25 Jul 15
    Our lift station started to leak and I asked my brother for a recommendation for a good HVAC/Plumbing company. He told me to call the guys at Mission Mechanical, so I did! I spoke to Tom Day, Service Department Manager, who promptly sent out Derone (Hope that is spelled correctly) to assess the situation. He was very thorough in his examination of the problem. When Tom arrived to verify what Derone had discovered, they both called me to let me know how they would handle the repair and the step involved. VERY Professional assessment and recommendation! I agreed to their recommendation at approx. 2pm and they scheduled me for the following morning. They had a mini excavator delivered, the "call before you dig guys" mark all the underground lines and called me to confirm an 8 am start time, all before end of the evening. Everyone showed up at exactly 8am and began their repairs. Not only were they dead on with their recommendation, they were almost $7,500 LESS than a quote I had received a different plumber that I called before my brother recommended Mission Mechanical. Yes, $7,500 less.I found my new "Go To" company for my HVAC/Plumbing needs. I can not say enough good things about how I was addressed, treated, cared for and ultimately taken care of by this great team!!! Thanks Again for the lift station repair!
    Tarie Bosso
    Tarie Bosso
    18:39 08 May 15
    I can't say enough about this company. I work for a pool company and I know it can be hard to please every customer , but I am sure this company pleases everyone of their customers . They are honest and will take very good care of you. I have to say every time I have called them they were so quick to fix my issues whether it was my a/c or heat! Totally recommend them!! A+ and wish I could rate more then 5 stars!! Thanks to the staff in the office and the techs!!
    Dave Philpott
    Dave Philpott
    20:21 10 Jan 12
    Thanks to Tom and Jon for excellent service over the years! They have been taking care of my now 19 year old heat pump running at my Carmel home. I really feel they've kept my combo heat pump and air conditioner going for a lot longer than it normally would last. I know sooner or later its going to need replacement and I will definitely use Mission Mechanical for my new equipment. 5 stars!
    Andy Lake
    Andy Lake
    15:22 15 Jul 11
    Mission Mechanical really knows what they're doing. I have personally had a lower level saved from a faulty toilet by a member of MM's stellar staff. Thanks MM!

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    Customer Reviews:

    “Our lift station started to leak and I asked my brother for a recommendation for a good HVAC/Plumbing company. He told me to call the guys at Mission Mechanical, so I did! I spoke to Tom Day, Service Department Manager, who promptly sent out Derone (Hope that is spelled correctly) to assess the situation. He was very thorough in his examination of the problem. When Tom arrived to verify what Derone had discovered, they both called me to let me know how they would handle the repair and the step involved. VERY Professional assessment and recommendation! I agreed to their recommendation at approx. 2pm and they scheduled me for the following morning. They had a mini excavator delivered, the “call before you dig guys” mark all the underground lines and called me to confirm an 8 am start time, all before end of the evening. Everyone showed up at exactly 8am and began their repairs.
    Not only were they dead on with their recommendation, they were almost $7,500 LESS than a quote I had received a different plumber that I called before my brother recommended Mission Mechanical. Yes, $7,500 less.
    I found my new “Go To” company for my HVAC/Plumbing needs. I can not say enough good things about how I was addressed, treated, cared for and ultimately taken care of by this great team!!! Thanks Again for the lift station repair! ”  Scott S. – 7/2015

    “Without a doubt Mission Mechanical is who I call first. They are professional and friendly, I would recommend them to anyone and everyone. ”

    “ In the dead heat of summer, there is nothing worse than when your AC goes out. Mission Mechanical showed up within two hours of me calling. Not only did they fix the issue immediately, they also helped me replace my 11 year old system, customizing my needs and working with me on pricing/timing. I would highly recommend their work to anyone.”

    “ The first time I called Mission Mechanical in Zionsville was the last time I would use any other heating and air company. They are affordable and the service is excellent. The staff is knowledgeable and more than helpful. Mission Mechanical is who I will always go to and would recommend them to anyone!”

    “ Mission Mechanical is great! My air went out on a 90 degree day (actually, the 4th of July) they had someone there within a couple hours to fix it. I would recommend them to anyone who wants fast, friendly service!”

    “ Mission Mechanical” in Zionsville, what a great bunch! Prompt and very efficient. I would definitely recommend their services. . . . I already have!”

    “ We entrusted Mission Mechanical with two major installations last year. The first was a 16 SEER heat pump. The technician was courteous and professional, and the installation was neat and completed in a timely manner. Most importantly, our home has never been more comfortable. The second installation was a tankless water heater. Again, the technician was very professional and completed a very complex job in an afternoon. We now have plenty of hot water to run the dishwasher, washing machine and shower simultaneously. I could not be happier with the work performed by Mission Mechanical and would not hesitate to call them for any other installation or repair work. I have recommended them to friends and family and have heard nothing but good reports.”

    “ Mission Mechanical has so much to offer and deliver satisfactory and friendly service every time. Any heating / cooling / plumbing issues you have, this is the first and only company you need call upon.”

    “ Thanks to Tom and Jon for excellent service over the years! They have been taking care of my now 19 year old heat pump running at my Carmel home. I really feel they’ve kept my combo heat pump and air conditioner going for a lot longer than it normally would last. I know sooner or later its going to need replacement and I will definitely use Mission Mechanical for my new equipment. ”

    “ I use Mission Mechanical, Corp. for both my residential plumbing and to take care of my aging heat pump and air conditioner. Each time they’ve come by for service, I feel that I’ve been treated intelligently and fairly. Their prices are very competitive and were better than what I found when I compared their pricing to other heating and air conditioning companies. I would definitely recommend Mission Mechanical to friends or family.” – Dave P., Carmel, IN

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